My training career began as a Technical Trainer at Steelcase.  Subsequently, I have also been a trainer in support of an AS/400 ERP and worked at two software companies supporting documentation and training.  All these roles involved varying levels of technical writing, from system overviews, data sheets, release notes, help systems and manuals.  I know what it's like to talk to engineers, and pour through specs & data dictionaries to write simplified content that is clear, concise and comprehendible to users.